Warranties and Guarantees 

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Warranties and Guarantees
Unique Chatham Lifetime* Guarantee: If any Chatham Created Gemstone should chip or break under ordinary circumstances, or if any defect in the workmanship or materials becomes apparent, Chatham will repair or replace the item at its option, at no charge, excluding labor if applicable. Normal wear and tear is excluded.

The consumer is advised to return the damaged piece of jewelry along with the sales receipt to the store (Jewelry-21) where the purchase was made. The retailer (Jewelry-21) will then forward the item to Chatham for servicing and if a replacement gem is necessary, the stone will be replaced maintaining the original size, but not necessarily the same stone weight.

*Applicable to the original buyer
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